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Delivery Information

This page shows you what shipping method for your order, estimate shipping cost and shipping times, and gives other useful information on shipping process.

If weight of parcel <2kg:

If the weight of parcel >2kg:

Total Delivery Time = Processing Time  + Shipping Time

As we have such a wide range of products, processing time differs from category to category. Please click here to see an estimate of Total Delivery Time about  your order.

Most orders placed will be dispatched within 1-5 business days (except the products with "Delivery lead time"),You will receive an e-mail confirmation with your tracking number . Please check your junk box if you can't receive the e-mails, after you receive your tracking number, you will be able to track your order online(http://www.smokstore.com/TrackYourOrder).

If your goods were shipped by air cargo, please contact us at info@smokstore.com, should there be a delay.Please feel free to contact us, should you encounter any difficulties while trying to track your goods on line.


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