This page shows you what shipping method for your order, estimate shipping cost and shipping times, and gives other useful information on the shipping process.
Note: Due to the COVID-19 and travel ban, the delivery time longer than usual. if you need the items asap, please order them from local vape shops.
If the weight of parcel <2kg:
- the main shipping methods we use are below:
- The United States directly shipping method, delivery time 8-16days
- The United Kingdom directly shipping method, delivery time 7-16days
- Canada directly shipping method, delivery time 7-16days
- France directly shipping method, delivery time 7-16days
- Germany directly shipping method, delivery time 5-16days
- Australia directly shipping method, delivery time 7-16days
- New Zealand directly shipping method, delivery time 7-20days
- Other countries shipped via Singapore mail post, delivery time 10-25days
If the weight of parcel >2kg:
- 1. FedEx Delivery times are between 5 - 8 days to all major destinations.
- 2. DHL Delivery times are between 3 - 7 days to all major destinations.
- 3. UPS Delivery times are between 3 - 7 days to all major destinations.
- 4. TNT Delivery times are between 7 - 20 days to all major destinations.
- 5. EMS Delivery times are between 2 - 15 days to all major destinations.
Total Delivery Time = Processing Time + Shipping Time
As we have such a wide range of products, processing time differs from category to category. Please click here to see an estimate of Total Delivery Time about your order.
Most orders placed will be dispatched within 1-5 business days (except the products with "Delivery lead time"), You will receive an e-mail confirmation with your tracking number. Please check your junk box if you can't receive the e-mails after you receive your tracking number, you will be able to track your order online(https://www.smokstore.com/TrackYourOrder).
If your goods were shipped by air cargo, please contact us at info@smokstore.com, should there be a delay. Please feel free to contact us, should you encounter any difficulties while trying to track your parcel online.