If you have any questions, problems, comments, complaints, praise, and suggestions during visiting and/or purchasing on Smokstore,

please don't hesitate to contact us in the following ways.

Email / Skype:


To prevent our emails from being blocked by your email system, we recommend you add our email address to your address book/whitelist.

If you don't receive our reply on time, please remember to check your SPAM/JUNK folders. 

Working Hour

Our Customer Service team is available on Monday - Friday from 9:00 am - 7:00 pm.

If you contact us on the weekend or after 6:00 pm, we'll get back to you on the next business day!