If you have any questions, problems, comments, complaints, praise, and suggestions during visiting and/or purchasing on smokstore,

please don't hesitate to contact us thru the following ways.



info@smokstore.com (Recommend) or smokstore@outlook.com

To prevent our emails being blocked by your email system, we recommend you add our email address to your address book/whitelist.

If you don't receive our reply on time, please remember to check your SPAM/JUNK folders. if we do not reply in 24hours, please send the email

to smokstore@outlook.com again.


Working Hour

Our Customer Service team is available on Monday - Friday from 9:00 am - 7:00 pm CST. (Chinese standard time)

If you contact us on the weekend or after 6:00 pm, we'll get back to you on the next business day!